10 июл. 2023 г., 07:39

Первое письмо от них

Thank you for contacting Pinnacle's Support!

Upon verification, we identified that this option isn't available for your account at the moment.

We kindly recommend you to proceed with your deposits using the methods available for your Pinnacle Account.

We advise you to open the Payment Methods tab in your account to read all important information associated with each payment method, before starting a transaction: https://www.pinnacle.com/pt/account/deposit/

Furthermore, we hope to have been able to assist you.

In case of any questions or concerns, please do not hesitate to contact us again.

Best regards,
Customer Service Department
www.pinnacle.com

второе письмо

Thank you for your email.

Upon checking your account, there is no restriction set on any payment methods.

For basic troubleshooting, you may clear cache, delete cookies or try using a different browser before accessing our Cashier to make another deposit attempt.

If the problem persists, kindly provide a screenshot of the error message you received.

Best regards,
Customer Service Department
www.pinnacle.com